FAQ

Yes, Lord Mechanical LTD provides 24/7 emergency plumbing services throughout North Vancouver. We understand that plumbing emergencies don't follow a 9-to-5 schedule, which is why our team is available around the clock, including weekends and holidays.For emergency plumbing assistance, call our emergency line immediately:604-670-3737

Lord Mechanical LTD serves all areas of North Vancouver, including but not limited to Lynn Valley, Deep Cove, Lower Lonsdale, Upper Lonsdale, Central Lonsdale, Edgemont Village, Pemberton Heights, and surrounding communities. We also extend our services to West Vancouver and parts of Vancouver.

At Lord Mechanical LTD, we believe in transparent pricing for all our plumbing services in North Vancouver. Our rates are determined by several factors:Type and complexity of the plumbing job Required parts and materials Time and labor needed to complete the work Emergency vs. scheduled serviceWe provide detailed quotes before beginning any work, so you'll know exactly what to expect. There are no hidden fees or surprise charges with our plumber company in North Vancouver.

Yes, Lord Mechanical LTD provides free estimates for most plumbing projects in North Vancouver. For standard installations and planned projects, we're happy to assess your needs and provide a detailed quote at no charge.For emergency services or complex diagnostics that require significant time and expertise, a service call fee may apply, which is typically credited toward any work performed.Ready for your free estimate?Contact us today to schedule a consultation with one of our expert plumbers.

Lord Mechanical LTD accepts multiple payment methods for your convenience:Cash Credit cards (Visa, MasterCard, American Express) Debit cards E-transfers Checks (for established customers)We also offer financing options for larger plumbing projects. Ask our team about payment plans that might be available for your specific situation.

Our emergency response team available 24/7 in North Vancouver24/7 Emergency Plumbing ResponseFacing a plumbing emergency in North Vancouver? Our emergency team is available 24/7, 365 days a year. Call us immediately at:604-670-3737

At Lord Mechanical LTD, we consider the following situations plumbing emergencies that require immediate attention:Burst or severely leaking pipes Sewer backups or overflowing toilets No water supply to your entire home Water heater failures (especially leaking tanks) Gas leaks (evacuate immediately and call from a safe location) Flooding in your home from plumbing failures Frozen pipes at risk of burstingIf you're experiencing any of these issues in North Vancouver, don't hesitate to call our emergency line immediately.

As a local plumber company in North Vancouver, we pride ourselves on rapid emergency response times. In most cases, we can have a licensed plumber at your door within 1-2 hours of your call, depending on current demand and your location within North Vancouver.When you call with an emergency, our dispatcher will:Assess the severity of your situation Provide immediate safety instructions if needed Give you an estimated arrival time Dispatch the nearest available technicianOur goal is to minimize damage to your property by responding as quickly as possible to plumbing emergencies.

Yes, Lord Mechanical LTD offers comprehensive maintenance plans for residential plumbing systems in North Vancouver. Our preventative maintenance programs help identify potential issues before they become expensive emergencies.Our Residential Maintenance Plan includes: Annual plumbing system inspection Water heater maintenance and flush Drain cleaning and preventative treatments Inspection of all visible pipes, fixtures, and connections Water pressure testing and adjustment Priority scheduling for service calls Discounted rates on repairs and parts Enroll in Maintenance Plan

For most residential properties in North Vancouver, we recommend a comprehensive plumbing inspection once per year. However, older homes (25+ years) or properties with a history of plumbing issues may benefit from semi-annual inspections.Regular inspections by a professional plumber company in North Vancouver can help:Identify small issues before they become major problems Extend the lifespan of your plumbing system Improve water efficiency and reduce utility bills Prevent water damage to your property Ensure your plumbing meets current code requirementsContact us to schedule your comprehensive plumbing inspection today.

Lord Mechanical LTD provides comprehensive plumbing services for all types of properties in North Vancouver, including:Residential Single-family homes Townhouses Condominiums Apartments Rental properties Commercial Retail stores Restaurants Office buildings Hotels Medical facilities Other Properties Multi-unit buildings Strata properties Industrial facilities Institutional buildings New constructionNo matter what type of property you own or manage in North Vancouver, our team has the expertise to handle your plumbing needs efficiently and professionally.

At Lord Mechanical LTD, we employ multiple professional drain cleaning techniques to address clogs and blockages in North Vancouver homes and businesses:Hydro-jetting: High-pressure water jets that clear even the most stubborn blockages while thoroughly cleaning pipe walls Drain snaking: Mechanical augers that break through clogs while protecting your pipes Video camera inspection: Advanced technology to locate and identify blockages without invasive measures Enzymatic treatments: Eco-friendly solutions for ongoing maintenance and prevention Power flushing: Complete system cleaning for severe or recurring issuesOur plumbers will recommend the most appropriate method based on your specific drain issue, pipe type, and the severity of the clog.

Yes, Lord Mechanical LTD provides comprehensive water heater services throughout North Vancouver, including:Installation of new water heaters (tank and tankless) Replacement of aging or failing units Repairs and maintenance Efficiency upgrades Annual maintenance serviceWe work with all major brands and can help you select the right water heater for your specific needs, whether you're looking for a traditional tank model or an energy-efficient tankless system.Did You Know?Tankless water heaters can save up to 30% on energy costs compared to conventional tank models, while providing endless hot water. Ask us about upgrading your North Vancouver home to a tankless system!

Absolutely! Lord Mechanical LTD provides complete plumbing services for renovation projects and new construction in North Vancouver. Our services include:Plumbing system design and planning Permit acquisition and code compliance Rough-in plumbing installation Fixture selection assistance and installation Final inspections and testing Coordination with other contractorsWe work closely with homeowners, contractors, and designers to ensure your plumbing system meets your needs while complying with all local building codes and regulations in North Vancouver.

Absolutely. Our technicians are fully licensed and insured, providing you with peace of mind knowing that your plumbing and gas systems are in the hands of qualified professionals.

Safety is our top priority. Our technicians undergo rigorous training and follow strict safety protocols to ensure the safe installation and repair of gas lines. We also conduct thorough inspections to identify and address any potential safety hazards.

Signs of a gas leak include a rotten egg odor, hissing or whistling sounds near gas lines, dead vegetation near gas lines, and symptoms such as headaches, dizziness, nausea, or fatigue. If you suspect a gas leak, evacuate the area immediately and contact us for emergency assistance.

Yes, we provide gas line installation services for outdoor appliances such as grills, fire pits, and outdoor kitchens. Our experienced technicians can ensure safe and efficient installation to enhance your outdoor living space.

In case of a plumbing or gas emergency, such as a burst pipe, gas leak, or sewer backup, it's crucial to act quickly. Turn off the main water or gas valve, evacuate the premises if necessary, and contact our emergency hotline for immediate assistance.

The white substance is actually mineral deposits. To remove the mineral deposits from the shower head, pour a cup of vinegar into a plastic bag and then place the bag over the shower head fixture and leave it in place overnight. The next day, remove the bag and use an old toothbrush to scrub off the deposits.

This usually indicates that the flush valve in your toilet tank is not seating correctly and water is leaking from the tank into the bowl. This could be the result of the lift chain being tangled, faulty flapper or a problem with the flush valve itself.

The high temperature cutoff may have been tripped, and may need to be reset. Otherwise it’s generally a faulty heating element or thermostat.

The temperature control may be set too low. Otherwise it’s generally a faulty heating element or thermostat.

Try removing the faucet aerator at the end of the spout and cleaning the screen of any dirt and debris. The faucet aerator is designed to diffuse the water to prevent splashing, but it can become clogged over time.

It could be the anode rod in your water heater. Which leads to the question…What is an anode rod? On the top of your water heater you will find a plug fitting screwed into the tank. Suspended from that fitting is a solid metal rod of magnesium, aluminum or zinc. The sole purpose of these rods is to slowly corrode away so the tank will not. Also referred to as sacrificial anodes, the rods sacrifice themselves to protect the steel tank from rusting. When the anode is no longer able to give sufficient protection, the steel tank will begin to rust. Anode rods can be changed to aluminum in cases where certain chemicals in your water supply cause undesirable odors. Depending on your water conditions, you should have your rods checked every 2 to 4 years to insure tank’s longevity and your peace of mind.

This problem is usually caused by the water lines not being properly secured. It can be easily fixed but only if your water lines are easily accessible. It means that either in one or many places your water lines come into contact with the wood of your floor joists. All you need to do is get copper or plastic pipe hangers that will secure your water lines to your wooden joists.

This is a very common problem and there is no definitive answer as each drain could be clogged for a different reason. The best thing to do is to make sure that the drain is not clogged with hair or soap chips. You can do this by visually inspecting the bathtub or sink drain. The best way to clean hair from a bathtub drain is to remove the drain grate and take a coat hanger and put a little hook on the end and scoop out the hair. You could also use a pair of needle nose pliers as well. The easiest way to clean hair from a lavatory sink drain is to remove the pop-up drain assembly altogether and use the same technique as mentioned above.

The household plunger is frequently the first defense mechanism used to unclog a toilet. Before using a plunger you will want to turn off the toilet’s water shut-off valve. Turning off the emergency shut-off valve will prevent accidental flushes, which can lead to an overflow. Once you have the water turned off, you are ready to unclog the clogged toilet. The rubber end of the plunger should be soft, flexible and have no cracks. To unclog, place the rubber end of the plunger over the clog and push down with a fair amount of pressure. The clog should eventually break, allowing the water to drain.

Our trained, professional installers will discuss this with you based on your specific wants or needs.